Frequently asked questions
Lumos Apparel is a Nepal-based clothing brand that offers a wide range of high-quality and stylish apparel for men and women.
You can purchase Lumos Apparel products directly from our official website (www.lumosapparel.com)
Currently, Lumos Apparel only offers shipping within Nepal. We are working on expanding our shipping services to other countries in the future.
For orders within Kathmandu Valley, delivery is estimated to take 1-3 business days. For locations outside Kathmandu Valley, delivery is estimated to take 5-7 business days.
Lumos Apparel accepts returns only in the case of damaged items. Please contact our customer support within 3 business days of receiving the shipment to initiate a return.
You can reach our customer support team by emailing [email protected]
Lumos Apparel occasionally offers promotions and discounts. Stay updated by subscribing to our newsletter and following us on social media to be notified about any ongoing offers.